Privacy Policy

1 - Information we collect

We collect information that you provide to us directly during your interactions with our website, including:

• Name and contact details (email, phone)
• Order history
• Preferences and consents expressed on our website

2 - How we use your information

We process your personal information in order to provide our services efficiently and securely. More specifically:

• Provide order tracking information and communicate with you in the event of an issue during the creation or processing of your order
• Improve our services and tailor our offerings to your needs
• Track affiliate sales as part of our GoAffPro programme

3 - Information sharing

We only share your information with partners necessary for the operation of our services, including:

• Service providers who assist us in the fulfilment and tracking of orders, including our carrier MondialRelay for the shipment of your orders
• Our payment provider BBVA for the secure processing of transactions
• Affiliate tracking services (GoAffPro) to correctly attribute commissions to affiliates

4 - Data security

We implement appropriate technical and organisational measures to protect your personal information. However, no data transmission over the internet is entirely secure and we cannot guarantee absolute security.

5 - Your rights

In accordance with applicable regulations, you have the following rights regarding your personal data:

• Access your personal information
• Correct any inaccurate information
• Request the deletion of your information
• Opt out of certain marketing communications