1 - Information we collect
We collect information that you provide to us directly during your interactions with our website, including:
Name and contact details (email, phone)
Order history
Preferences and consents expressed on our website
2 - How we use your information
We process your personal information in order to provide our services efficiently and securely. More specifically:
Provide order tracking information and communicate with you in the event of an issue during the creation or processing of your order
Improve our services and tailor our offerings to your needs
Track affiliate sales as part of our GoAffPro programme
3 - Information sharing
We only share your information with partners necessary for the operation of our services, including:
Service providers who assist us in the fulfilment and tracking of orders, including our carrier MondialRelay for the shipment of your orders
Our payment provider BBVA for the secure processing of transactions
Affiliate tracking services (GoAffPro) to correctly attribute commissions to affiliates
4 - Data security
We implement appropriate technical and organisational measures to protect your personal information. However, no data transmission over the internet is entirely secure and we cannot guarantee absolute security.
5 - Your rights
In accordance with applicable regulations, you have the following rights regarding your personal data:
Access your personal information
Correct any inaccurate information
Request the deletion of your information
Opt out of certain marketing communications
